I have a Whirlpool with a stainless steel tub and I HATE it. Replaced a Maytag that I thought would last forever - forever is not 4 years. I shopped at a local store (Pearson's) for a new washer and a dishwasher, trying to give the locals business, not going to my beloved Costco or even to Home Depot.
HUGE mistake. The Whirlpool didn't work right from the start. Retained large amounts of water in the tub, would not spin out after many attempts. Called Pearson's who refused to talk to me, referring me to Whirlpool. This, mind you, was with the very FIRST load of laundry. Turns out Pearson's hadn't installed the hoses correctly. Next thing? Water all over the floor. Again Pearson's was of no help, referring me to Whirlpool. Whirlpool said this machine just throws off water through the top of the machine during the spin cycle if the load size doesn't match the water level. Who knew? Obviously not Pearson's with their recommendation of this machine. They also didn't know enough to show me how to tilt the machine to periodically rebalance it, because this machine goes off balance if there is an errant sock.
I'm sure this experience could have been replicated at the big box stores but I do know that had I showed up at Costco with the guilty party in the pack of our pick-up truck, I would've had a refund, no questions asked.
PS - do love the Kitchenaid dishwasher