Idle Complaint - Response from Wineries
Posted: Sat Sep 09, 2006 9:28 am
On occasion I will e-mail an inquiry to a winery whose wine I may be interested in purchasing. The question usually has to do a technical issue such as how the wine is made, stored, or how it is shipped. I am surprised at how infrequently I receive a response. Most recently I asked a well respected California winery where I could find a tasting note on a recent Cabernet. After a week with no response I asked again. It's a week later and still no response. I find the pattern baffling.
When I do receive responses I typically buy wine. The gentleman from Au Bon Climat called me on the phone to answer a question and as a result I bought about $250 worth of wine from him. Maybe a couple hundred bucks isn't worth the effort for some of these other places, but it seems to me they are costing themselves sales.
Does anyone else have the same problem? Also, I'm not a conspiracy nut, but is there a state bias? I do get the feeling that because I am from Indiana I am not taken seriously sometimes.
When I do receive responses I typically buy wine. The gentleman from Au Bon Climat called me on the phone to answer a question and as a result I bought about $250 worth of wine from him. Maybe a couple hundred bucks isn't worth the effort for some of these other places, but it seems to me they are costing themselves sales.
Does anyone else have the same problem? Also, I'm not a conspiracy nut, but is there a state bias? I do get the feeling that because I am from Indiana I am not taken seriously sometimes.